Privacy Policy

Music City Events (“Music City Events,” “we,” “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit musiccityevents.net, submit an inquiry, request a proposal, download a planning resource or otherwise interact with us.  By using this website, you acknowledge the practices described in this Privacy Policy.

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1. Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

• Submit a contact form

• Request an event proposal

• Request or download a planning resource

• Join an email list or consent to receive marketing communications

• Upload an RFP or another event-related document

• Communicate with us by email, telephone or through the website

This information may include:

• Your name

• Business or organization name

• Job title

• Email address

• Telephone number

• Event dates and destination

• Estimated attendance

• Budget range

• Event type and planning requirements

• Information contained in documents you upload

• Any other information you choose to provide

Please do not submit Social Security numbers, financial account information, health information or other highly sensitive personal information through our website forms or file-upload fields.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools and similar technologies. This information may include:

• Internet Protocol address

• Browser and device type

• Operating system

• Approximate geographic location

• Referring website

• Pages viewed

• Links or buttons selected

• Date and time of visits

• Time spent on the website

• General website-interaction and performance information

We may use Wix analytics, Google Analytics and similar tools to understand website usage, improve performance and evaluate the effectiveness of our content and marketing.

We may use the information we collect to:

• Respond to questions and event-planning inquiries

• Review and respond to proposal requests

• Provide requested checklists, guides or other resources

• Communicate about potential or existing event engagements

• Prepare recommendations, estimates or proposals

• Maintain client and prospect records

• Improve our website, services and visitor experience

• Measure website traffic and content performance

• Protect the website and detect misuse, fraud or security threats

• Maintain appropriate business, legal and financial records

• Comply with applicable laws and lawful requests

• Send marketing communications when you have consented to receive them

Submitting a resource-request form does not automatically enroll you in marketing communications unless the form clearly provides that choice and you affirmatively select it.

Our website may use cookies and similar technologies that help the website function, remember visitor preferences, measure performance and understand how visitors interact with the site.

Cookies may include:

• Essential cookies, which are required for website operation, security and form functionality

• Functional cookies, which support preferences and enhanced website features

• Analytics cookies, which help us understand traffic and visitor behavior

• Marketing cookies, if marketing or advertising tools are enabled

Where required, visitors may accept, reject or manage nonessential cookies through the website’s cookie-consent banner. You may also control cookies through your browser settings. Blocking certain cookies may affect the operation of some website features.

We may disclose information to service providers that help us operate our website and business, including:

• Wix.com and its affiliated hosting and website-service providers

• Website analytics providers, including Google Analytics

• Email and communication providers

• Customer-relationship and form-management systems

• Cloud-storage and document-management providers

• Professional advisors, including attorneys, accountants and insurers

• Event venues, suppliers or service partners when necessary to evaluate or fulfill an event request and when appropriate

These providers may access information only as reasonably necessary to perform services for us or as permitted by their agreements and applicable law.

We may also disclose information:

• To comply with a law, regulation, subpoena, court order or lawful government request

• To protect our rights, property, safety or business operations

• To investigate suspected fraud, misuse or security incidents

• In connection with a merger, sale, reorganization or transfer of all or part of the business

We do not sell personal information for monetary compensation.

Our request-for-proposal form may permit you to upload an RFP or other event-related document. Information contained in an uploaded document will be used to review your request, communicate with you and determine how Music City Events may assist with your event.

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Before uploading a document, remove confidential or sensitive information that is not necessary for us to evaluate the request. You are responsible for confirming that you have the authority to provide the information contained in any uploaded file.

If you consent to receive promotional emails, we may send information about services, destinations, planning resources or company updates.  You may unsubscribe at any time by using the unsubscribe link contained in an email or by contacting us at info@musiccityevents.net.  We may still send nonpromotional communications related to an inquiry, requested resource, proposal, active engagement or other business relationship.

We retain personal information only for as long as reasonably necessary to:

• Respond to inquiries and provide requested services

• Maintain business and client records

• Fulfill contractual obligations

• Resolve disputes

• Enforce agreements

• Meet legal, tax, accounting, insurance and regulatory requirements

Retention periods may vary based on the type of information and the purpose for which it was collected. Information that is no longer required may be deleted, anonymized or securely archived.

We use reasonable administrative, technical and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.  However, no internet transmission, electronic storage system or security practice can guarantee complete security. You provide information through the website at your own risk.

Depending on where you live, you may have the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request information about how personal information is used or disclosed

• Withdraw consent where processing is based on consent

• Opt out of marketing communications

• Manage or reject nonessential cookies

• Appeal certain decisions concerning a privacy request

To submit a privacy request, email info@musiccityevents.net with the subject line Privacy Request.

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We may need to verify your identity before completing a request. Certain information may be retained when required by law or when an applicable legal exception permits us to retain it.  Authorized agents submitting requests on another person’s behalf may be required to provide proof of authorization.  We will not discriminate against you for exercising an applicable privacy right.

Our website may contain links to third-party websites, social-media platforms or services. We do not control and are not responsible for the privacy, security or content practices of those third parties.

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We encourage you to review the privacy policy of each third-party website or service you visit.

This website and our services are intended for businesses and adult event planners. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

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If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

Music City Events is based in the United States. If you access this website from another country, your information may be transferred to, stored in or processed in the United States or other locations where our service providers operate.  Those locations may have data-protection laws that differ from the laws in your country.

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, legal obligations or privacy practices.

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When we make changes, we will revise the effective date at the top of this page. Material changes may also be communicated through the website or another appropriate method.

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We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or would like to submit a privacy request, contact:

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Music City Events
Email: info@musiccityevents.net
Phone: 615-280-0254
Website: https://www.musiccityevents.net